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Questions about an order, a custom hamper, or just want to say hello? Our team is here to help, every day of the week.
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Our Studio
2870 Logan Road Underwood
Brisbane, QLD 4119, Australia
Brisbane, QLD 4119, Australia
Business Hours
Monday – Friday: 8am – 6pm AEST
Saturday: 9am – 2pm AEST
Sunday: Closed
Saturday: 9am – 2pm AEST
Sunday: Closed
Order & Delivery Questions
For urgent same-day delivery questions, please call us directly rather than emailing.
Corporate Enquiries
Bulk orders or branded hampers? Reach our team at corporate@giftsandco.com
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📍 Logan Road Underwood, Brisbane
Before You Reach Out
Frequently Asked Questions
How fast can I get delivery of my order?▼
Order before 2:00 PM AEST (Monday–Friday) for next-day delivery across Brisbane.Gifts & Co currently offers local delivery on the majority of our products throughout Brisbane and surrounding areas. Please refer to the individual product page for specific delivery availability.We also offer Australia-wide shipping on selected gifts, with delivery typically taking 3–5 business days.
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Can I change my delivery address after ordering?▼
Yes, contact us as soon as possible by phone or email. We can update the address if the order hasn't been dispatched yet.
Do you offer custom or bulk corporate hampers?▼
Absolutely. Reach out to our corporate team at corporate@giftsandco.com and we'll help design a bespoke hamper for your business.
What's your returns policy?▼
We offer a 30-day return policy on unopened, unused items. Perishable food items are not eligible for return for safety reasons.
Can I include a personalised gift message?▼
Absolutely. Simply email us your message after placing your order, and we'll include a complimentary gift card with your purchase.
Do your gifts come gift-wrapped?▼
Yes. Complimentary gift wrapping is included with most Gifts & Co orders, making your gift ready to present upon arrival.
What occasions do you cater for?▼
We offer gifts for birthdays, anniversaries, weddings, congratulations, new babies, corporate events, thank-you gifts, wellness gifts, and "just because" moments.
Can I send a gift directly to the recipient?▼
Yes. Simply enter the recipient's delivery address during checkout, and we'll send the gift directly to them.
Do you deliver outside Brisbane?▼
Yes. Selected products are available for delivery across Australia. Delivery times typically range from 3–5 business days depending on the destination.
Can I schedule a future delivery date?▼
Yes. Where available, you can request a preferred delivery date, and we'll do our best to accommodate it.
How can I track my order?▼
Once your order has been dispatched, you'll receive a tracking email containing your tracking number and courier details.
Why choose Gifts & Co?▼
Gifts & Co offers thoughtfully curated gift hampers, flowers, chocolates, balloons, and gift combos with beautiful presentation, reliable delivery, and exceptional customer service across Brisbane and Australia.