We accept all major credit and debit cards (Visa, Mastercard, American Express) and Apple Pay.

You can modify or cancel your order within 1 hour of placing it by contacting our team directly. Once an order has entered packing, we're unable to make changes.

Yes, you'll receive an email confirmation immediately after checkout, followed by a dispatch notification and tracking link once your gift is on its way.

Order before 2:00 PM AEST (Monday–Friday) for next-day delivery across Brisbane.Gifts & Co currently offers local delivery on the majority of our products throughout Brisbane and surrounding areas. Please refer to the individual product page for specific delivery availability.

Yes! Gifts & Co currently offers local delivery on the majority of our products throughout Brisbane and surrounding areas. Please refer to the individual product page for specific delivery availability.
We also offer Australia-wide shipping on selected gifts, with delivery typically taking 3–5 business days..

Delivery pricing depends on order:

• Next-day: $19.95 (Brisbane Only)
• Australia-Wide Standard Delivery (3–5 Business Days) on selected products: $15.95

Yes - contact us as soon as possible by phone or email. We can update the address if the order hasn't been dispatched yet.

We currently ship to Australia only (Brisbane Areas).

Yes! Every message card is handwritten by our team in elegant calligraphy, not printed - at no extra cost to you.

Unfortunately, not at this time. However, we are actively exploring this option and hope to introduce it in the future to better serve our valued customers.

Personal messages can be up to 200 characters, which fits comfortably on our standard card size. Need more room? Let us know and we'll accommodate where possible.

We offer a 30-day return policy on unopened, unused items. Perishable food items are not eligible for return for safety reasons.

We're so sorry if that happens! Email us a photo within 48 hours of delivery and we'll send a free replacement or full refund right away.

Approved refunds are processed within 3-5 business days and will appear back on your original payment method.

Absolutely. Reach out to our corporate team and we'll help design a bespoke hamper for your business, complete with branding options.

Our corporate gifting program starts at orders of 10+ hampers, with tiered discounts of up to 25% for larger volumes.

Yes! We offer branded ribbon, custom message cards, and logo stickers for corporate orders. Lead time is typically 5-7 business days for branded packaging.